Deadline Shield Support

Support for Deadline Shield accounts, reminders, document analysis, billing, and connected integrations.

Common support topics

• Account access: sign-in, password resets, account security, and workspace access.
• Document analysis: upload or analysis errors, unsupported files, source evidence, and findings that need review.
• Protected dates and reminders: creating, editing, deleting, assigning, or acknowledging tracked responsibilities.
• ChatGPT connection: connecting or reconnecting Deadline Shield, document analysis through ChatGPT, and account-selection issues.
• Billing: subscription status, receipts, cancellation, and plan access.
• Privacy: document retention, deletion, account data, and privacy requests.

Useful links

• System status
• Security Center
• Privacy Policy
• Terms of Service
• Frequently asked questions

About deadline accuracy

Deadline Shield is an assistive organizational tool, not legal, tax, accounting, insurance, regulatory, medical, or other professional advice. Users should independently verify important dates against the original source document and maintain an appropriate backup process for critical obligations.

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